Call the LionHeart Helpline

UK: 0800 009 2960 or +44 (0)121 289 3300

Request a callback

Close

How youth counselling helped us

imogen quote
05-02-2024

My name is Imogen and I’m now 20 years old. I started using LionHeart’s youth counselling service during my second year of university when I was 19, living away from home in a student house.

Like many teenagers, I had always struggled a bit with self-esteem issues. Although coming to university was amazing for my confidence in many ways, it also brought back some of the same issues that I would battle with when I was younger, such as body image and a lack of self-worth.

Due to a long term health condition, I have suffered with chronic back pain since I was about 11, which has added an extra challenge to life and can be very emotionally and physically draining. In addition, I was also experiencing a very aggressive acne flare-up which lasted about a year, which completely shattered my positive image of myself that I had finally developed  (I really do sympathise with anyone who is struggling with acne or similar skin problems as it quite honestly makes whatever situation you are in feel 10 times worse).

However, what had really set off the spiral of negative thoughts again was the breakdown of a very important friendship of mine. I felt very lost and betrayed and it made me question myself. I would think that if a friendship so strong and essential in my life could break down like that, then any relationship I have could be taken from me.

I have always been open to the idea of counselling or speaking to someone. I am a huge chatterbox so getting to talk at someone for an hour is great for me - but on a more serious level I have always known that some of the emotions and thoughts I have had would be better shared with a professional. I have had many friends who have used counselling services before which have helped them immensely, although the idea can seem daunting at first. 

Counselling really helped me to get out of my head - having someone who doesn’t know me, my friends, or my life, help me look at and assess the situation objectively. I am always quick to invalidate my feelings or dismiss them as too dramatic or too sensitive, but the counsellor helped me to see that my feelings are valid and it’s alright to express emotions.

It was nice to have someone be so understanding and willing to let me talk about the huge range of emotions I’d been experiencing. It made me realise how much I had been bottling up as well; I would go into a session thinking “I feel great there’s nothing to talk about” and yet somehow manage to talk away for an hour. I would feel an immense relief after the sessions, having got my feelings out of my head. 

Don’t get me wrong I definitely still have bad days, like most young adults, but I can honestly say that the combination of having counselling, an incredibly supportive group of friends and family, has helped me get out of the rough patch I was experiencing.

I’m currently living in France for a year abroad as part of my studies which I am absolutely loving. I feel so lucky to have close friends at university and at home who are always there if I need someone to talk to, but at times you do need the support of a professional who can assess your situation with more objectivity. 

To any other young person who might be struggling, I’d say you are not alone. Being young is so difficult and there is so much constantly going on in your brain that it is very important to get it out. Expressing your emotions out loud to someone you trust, whether that be a counsellor or a friend or even just on paper to yourself helps a lot.

There is nothing shameful about the way you are feeling, and there is nothing wrong with getting help! I have learnt that getting to a place of happiness can be something you have to work on, it doesn’t always just come. You have to focus on the good things in life (I know it can seem impossible when you’re at your lowest) and take up opportunities to get help even if it seems daunting.

In my bad times it has made me realise how lucky I truly am to have the people around me and the support that I got from LionHeart, which really did help get me through some pretty rough months. Some days life can seem so tough you don’t want to leave your bed. On those occasions it’s important to not be too hard on yourself - we can all have those days, but they won’t last forever, I promise. 

 

The mum’s perspective

As a parent, it’s horrible if you know your child is struggling, and you want to make sure they know that help is out there if they want it and they don't have to try to figure it out themselves.  I had difficult times as a child and teenager and recognise how things may have been different had support been available for me then. 

I’m lucky as Imogen is very open and has always talked, so she told me when she was finding things difficult. However, I hadn't realised how much as was suffering as she's always appeared so happy outwardly.

As a surveyor who’s familiar with LionHeart, when Imogen told me she was struggling I immediately suggested we try their youth counselling service. She was set up with calls so quickly and I know how lucky we are to have this service. I know from others how poor child mental health services are, with lengthy waiting lists even for serious conditions - by which time problems can become more ingrained and difficult to treat. I didn't want that for Imogen and know how important it is that issues are dealt with quickly. My hope was that the coping strategies learnt through counselling would not only help manage the immediate issue but could also be used to address issues in the future.

I feel so fortunate that we have access to LionHeart services and to any other parent experiencing similar, I would say don’t think twice about contacting them for help.

Imogen is a 20-year-old student who used LionHeart’s youth counselling service, provided in partnership with specialist young people’s counsellors Open Door. Her mum, Vicky, is a chartered surveyor.

 

Find out more

Youth counselling

Support for families

from

 5 ways to get your teen talking

Latest Posts

2024
December
3rd - Things I learnt about grief this year
November
4th - An 'ask' from the LionHeart chair
October
16th - Understanding OCD – and how therapy can help
10th - The conversations that can change lives
September
16th - Help! I'm a new graduate surveyor!
10th - Starting the conversation around suicide
August
23rd - Do you know your numbers?
July
31st - My dad, the alcoholic
May
24th - Introducing LionHeart's new CEO
9th - Moving more for your mental health
March
21st - Being a surveyor with ADHD
13th - Life after brain injury
February
5th - How youth counselling helped us
2023
November
22nd - Living with an invisible illness
9th - What makes a good trustee?
1st - Things you must do as a final year surveying student!
October
4th - Dyslexia in surveying
September
28th - Reflecting on 12 years at LionHeart
13th - New beginnings and how to embrace them
5th - Losing a sibling to suicide
July
5th - Celebrating one year alcohol-free
April
25th - Caring for someone with MS
20th - How to set boundaries at work
February
17th - 'Calling LionHeart was like being thrown a life jacket'
6th - Spotlight on winter fundraising
3rd - Facing cancer
2022
November
14th - Identifying and dealing with workplace bullying
October
13th - Why make a will?
12th - Living with OCD
3rd - Autism and my road of discovery
September
22nd - Frequently asked questions about LionHeart
August
25th - 25 years of LionHeart
11th - 'Stress caused me permanent disability'
July
18th - Diversifying our board, and why
May
18th - Coaching to unlock a new future
12th - How to help your lonely teen
9th - Asking for help - as the helper
April
28th - Why talking about dying is so important
7th - 9 simple ways to cut stress
March
23rd - Living & succeeding with ADHD
16th - 'I came to see how much of my life was run on adrenaline'
February
10th - "My daughter didn't want to be here any more"
4th - My life-changing cancer diagnosis
January
13th - Reassessing how you drink
4th - Looking to the future
2021
November
19th - How alcohol almost cost me everything
18th - Children's grief and how to help
16th - Alcohol, anxiety and how secrets keep you sick
4th - "I had no idea stress could cause a real physical pain"
October
22nd - 5 ways to get your teen talking
18th - The Positives of Menopause
13th - Baby loss and depression
12th - The pandemic's impact on children's mental health (and what we can do about it)
8th - Don't judge a book - a story of depression and change
5th - LionHeart Back to Work support
September
29th - Post APC submission
16th - How families feel youth mental health
June
24th - 6 top tips if you've been referred
May
20th - Coaching for change
12th - I'd hit absolute bottom - but it was the catalyst to seek help
April
22nd - Spring into action by fundraising for LionHeart
March
4th - Reflecting on university mental health
February
15th - My experiences of counselling
January
20th - Worry Time - and how it helps
18th - My furlough & redundancy journey
13th - Volunteering and LionHeart
2020
November
30th - A road to change
2nd - Trusteeship through lockdown and uncertainty
October
12th - The importance of legacies
10th - Overwhelm - and overcoming it
8th - Lockdown and my mental health
September
28th - Creativity at Work
July
20th - Video
June
24th - 'If I can do it, so can you'
22nd - How to ace your APC interview online
8th - Help! I've been referred... what now?
3rd - Your coronavirus concerns, and how we're helping
May
12th - Managing health anxiety through Covid-19 - and how we helped Mike
12th - How coronavirus might be affecting your mental health
March
31st - Rising to the coronavirus challenge
24th - Keep connecting - in a different way
13th - Demonstrating our impact
February
4th - "Cancer wasn't meant to happen to us"
4th - The Big C and grabbing life
January
30th - My journey as a charity trustee
7th - Top 10 tips for CVs and interviews
2019
December
9th - Grief and loss at Christmas
November
7th - Charity trusteeship
6th - How counselling can help manage stress
October
9th - Living with anxiety and depression
July
10th - How coaching can help
May
16th - Changing attitudes to mental health
15th - The vicious circle of body image & mental health
14th - Social Anxiety & how we can help
April
11th - Life with Parkinson's
March
29th - What is Bipolar?
29th - The one about the Bipolar surveyor...
12th - Memory tips from the training front line
January
22nd - Losing a parent
2018
December
7th - LionHeart's support was a game-changer when I failed APC
August
16th - When the reality of motherhood doesn't quite go to plan
July
10th - The story behind surveying's Sisterhood Summit
2nd - The rollercoaster of being a first-time dad
June
22nd - My father's suicide and what I've learnt
14th - Tips for your RICS APC final assessment interview
7th - Trust in the charity sector
May
21st - Is it really okay to not be okay?
April
17th - Building resilience through your APC
January
8th - 7 ways to get more active this year
2017
December
4th - Coping with loss and grief at Christmas
October
5th - "I was told I might not be cut out to be a surveyor"
September
26th - Resilience, and why we need it
August
21st - APC Revision Top Ten Tips
July
12th - LionHeart on new fundraising code of practice
June
19th - Living with 'invisible' illness
14th - How LionHeart helped us live life
13th - Men's Health Week 2017
May
22nd - Living with panic attacks
18th - Why we must care about work life balance
11th - The chicken-and-egg of mental health and shame
February
2nd - What I learnt from Dry January
January
31st - "My 19-year journey to MRICS is what made me"
5th - Ways to be kind to yourself in 2017
2016
September
7th - Suicide prevention
August
1st - Coping with APC stress
July
13th - "I constantly watch my husband for suicidal signs"
May
26th - Dealing with referral at APC Final Assessment
19th - How mindfulness can help your relationships
18th - "I live, and thrive, with depression"
17th - Men and mental health
16th - Mental health and your relationship
April
26th - Starting out in surveying
March
11th - A happy retirement
February
1st - My Dry(ish) January
January
21st - Spring clean your finances
6th - When to consider couples counselling
2015
December
4th - Having a (financially) healthier Christmas
November
18th - How to help a loved one with an addiction
June
15th - Reflections on the Lionheart Surveyors' Football League season
12th - Carers
10th - How LionHeart can support carers
9th - Desktop Relaxation techniques
May
29th - Techniques to help combat anxiety
20th - Helping a family member with depression
18th - Achievements that make a difference
16th - Five things that may indicate your colleague needs help
11th - Helping during a panic attack